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Requests made outside of normal business hours (including closed Fridays, weekends, or holidays) are subject to after-hours fees. To have service reinstated during these times / days, contact the city’s Water Treatment Plant at 858-668-4751. When the after-hours employee arrives, you will be required to sign an agreement to pay the after-hours fee before 9 a.m. the next business day. You will also be required to contact Customer Services on the next business day to officially sign up for service.