Many documents are available immediately by accessing the City's Public Records Portal. Requests for records can also be made by completing the Public Records Request form, calling the City Clerk's Office at (858) 668-4530, or visiting the City Clerk's Office at 13325 Civic Center Drive, Poway during regular business hours.
The City charges $0.10 each page (per side) for standard legal sheets of paper. Actual postage and copy fees will be collected from requester prior to mailing; if required to mail documents.
The City of Poway's Records Management Policy provides a framework for the Records Management Program. The policy establishes protocols and responsibility for creation, retention and destruction of records in accordance with federal, state and local laws, as well as, best records management practices.
The City's Records Retention Schedule is a list of all records produced or maintained by an agency and the length of time for which those records are kept. Provisions within federal and state law mandate the minimum length of time certain types of records must be kept, including permanent retention for some documents. It is within the agency's legal authority to receive, create, retain and dispose of official public records.