Rates & Fees

All revenue from the city’s water and sewer charges are used exclusively for the recovery of costs associated with providing water and sewer services, and to fund system maintenance and capital improvements. In addition to funding operation and maintenance of the City’s water system, adjustments to rates are necessary to recover pass-through cost increases from Metropolitan Water and the San Diego County Water Authority for raw water and fixed service charges. Adjustments to sewer rates are necessary to recover pass-through cost increases from San Diego Metro, where the City’s wastewater is treated and discharged into the ocean.

The City of Poway’s water and sewer rates are established each year effective the first full billing cycle after January 1.

Notice of Proposed Water/Wastewater Sewer Rates

The City Council will hold a public hearing on March 3 to discuss the new rate structure and proposed rates for water and wastewater. The notice of the public hearing was  mailed on Thursday, Jan. 16. To comply with rules of Prop 218 (passed by California voters in 1996), the city is required to provide written notice by mail of the proposed fee or charge at least 45 days prior to the public hearing. 

All of the city’s active accounts (water, wastewater and recycled water customers) were compiled for the mailing list to receive the notice. This list includes 13,355 “owners” of the accounts, which is the individual who applied for and is responsible for the services provided. InfoSend (the company mails the city’s water, wastewater and recycled water bills) mails the notices with the database of active accounts. Account holders who receive and pay their bill electronically will receive a written notice via mail as required by law. Mailing information is captured for all accounts when an individual first applies for service.

Find out how Poway water and wastewater rates compare across the county for the average residential customer.

Bill Estimator (Excel)Download the bill estimator Excel file to find out how the proposed rate structure change and water/wastewater adjustments will affect your bill.

Current Water / Wastewater Rates

Utility-Related Fees

For other services such as Restoration of Service, After-Hours Restoration, and Tag Fees, please refer to the table below.

ServiceFee
After-Hours Fee on Weekdays, closed Fridays, or Saturdays**$70
After-Hours Fee on Sundays or Holidays**$86
Hydrant Meter Billing / Closing Account$96
Meter Testing$70
Returned Check / Payment$25
Tag Fee$32
Turn-off / Restoration of Service$54

**The After-Hours Restoration Fee is in addition to the Turn-off/Restoration of Service Fee. This fee must be paid the following business day no later than 9 a.m. at the Customer Services Division located at City Hall to avoid an interruption in service.