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Yes. For your convenience, a contractors list has been provided.
Fees will vary with the size and scope of the project. The larger the residence, and the more water and sewer connections, the higher the Building Permit fee. There are building plan check and Building Permit fees. Please contact the Building Division for any estimates.
Please refer to the Master Fee Schedule for current fees. These are non-refundable fees.
Business certificates are approved for a specific location. If you move to another Poway location, a new business certificate application must be completed with the updated address. For current fees, see the Master Fee Schedule (PDF).
Yes, you may apply online or submit your application by mail or in the drop box in the parking lot at City Hall. It will be reviewed on the business day after it is received. If you prefer to submit it in person, you may do so during City Hall normal business hours.
Please view our Guidance Handout and review attachment A on page 3 to determine if your business is conducting any of the activities subject to the IGP or visit the State Water Resources Control website.
Call the County Assessor/Recorder/County Clerk at (619) 236-3771 or visit their website.
The Poway Municipal Code is available online. The document is searchable to assist in locating information.
Apply for a new, or renew your Business Certificate, Regulatory License and/or Home Occupation Permit online.
Completed claims must be mailed to:
City of Poway, Attn: City Clerk
P.O. Box 789
Poway, CA 92074
or hand-delivered to:
City of Poway, Office of the City Clerk, 1st Floor
13325 Civic Center Drive
Poway, CA 92064
Many documents are immediately available and searchable through the City’s Public Records Portal. If you have any questions or difficulty searching, you may contact Jasmine Pernicano, Records Technician at (858) 668-4532 for assistance.
Contact information can be found on the City Council page.
Unless cancelled, the City Council conducts regular meetings on the 1st and 3rd Tuesdays of each month at 7 p.m., in the Council Chambers of City Hall located at 13325 Civic Center Drive in Poway. If you have any questions, please contact the City Clerk's Office.
The agenda is prepared, distributed and posted 7 days prior to the meeting date. Copies of the supporting documentation (staff reports) for each item can be viewed and/or purchased at the City Clerk’s Office or downloaded from the City Records Portal. If you have any questions, please contact the City Clerk's Office.
Persons wishing to address the Council on matters not on the agenda may do so under Public Comments. Those wishing to speak on items on the agenda may do so when the item is being considered. Please submit a Speaker’s Slip to the City Clerk prior to the meeting or the announcement of the item. All comments will be limited to three (3) minutes.
CABLE: See the City Council meeting live on Tuesday at 7:00 pm on Cox Cable 24 and Time Warner Cable 19. The meeting will also replay on Mondays, Thursdays and Fridays at 6 p.m. and Saturdays and Sundays at 3 p.m. ONLINE: Meetings are live and archived, available on the City Council Meeting Video page.
When a position is vacant, a notice will be posted to the bulletin board in front of City Hall and on the individual Boards and Committees pages. Fill out the Committee Application online. If you have any questions, please contact the City Clerk's Office.
You can sign up for notifications pertaining to upcoming City Council meetings online. Subscribe and an email notification will be sent to you when a meeting has been posted. If you have any questions, please contact the City Clerk's Office.
Please leave a voice message for Code Compliance at 858-668-4660, or email us at email@example.com. Please include your name, address and daytime phone number, and provide us with as much information as possible relating to your complaint. If you wish, you may also fill out an online complaint form. Messages are checked daily by code compliance staff during regular work days.
Code Compliance will visit the site and send a letter as necessary. You can also contact the County of San Diego’s Department of Environmental Health, which has the Vector Control Program that serves all residents of San Diego County. They handle mosquitoes, rodents and general vector control. The Fight the Bite website has information about mosquitoes, rodents, and other vector control issues. The telephone number for the Vector Control Program is 858-694-2888.
Citizens are often unaware that their dogs bark for extended periods of time while they are away from home. The City of Poway contracts with the San Diego Humane Society for animal control and dog barking complaints. Please call 619-299-7012 and leave your full name, address, address of the dog(s) and basic details about the complaint on the message line. An Animal Control Officer will notify the owners in writing about the barking.
Please understand that a barking dog is not necessarily a violation of the Poway Municipal Code and that calmly discussing a barking dog problem with your neighbor is often the best way to handle the situation.
The Espola Road Safety Improvements Project will improve safety for those who walk, jog, cycle or ride horses along the stretch of Espola Road between Poway High School and Twin Peaks Road. Specifically, it will add a pathway where none currently exists on the west side of Espola Road, from Mountain Road (just north of Twin Peaks Road) to Willow Ranch Road (about a block south of Titan Way).
The first phase of the project will be grading the pathway and shoulder area along with installation of retaining walls and new street lights. This will be followed by the “undergrounding” of overhead utilities phase. This means that the overhead powerlines and other equipment will be moved underground, aesthetically improving the roadway and removing obstacles from the proposed pathway. SDG&E’s contractor will complete the trenching and conduit installation for all of the utility companies. SDG&E, AT&T, and Cox Communications will each complete their own cable installations in the new underground conduit and remove their facilities from the overhead poles. Once the utilities are underground, SDG&E will remove the poles. A few poles will remain in place that serve residences that are not included in the undergrounding limits.
The final phase of the project is creating a safe access by installing a decomposed granite (DG) pathway. The pathway will be generally set back from the main road and include a lodge-pole fence as a protective barrier.
This stretch of Espola Road has been the subject of discussion for more than 25 years as it’s one of the few sections that has not been upgraded along this widely-travelled corridor.
At one point, the City Council looked at – and rejected – the idea of widening it to a four-lane roadway. Staff later proposed a compromise: a three-lane roadway (a travel lane in each direction plus a continuous center left-turn lane) along with a list of other improvements that would relieve traffic, increase capacity of the existing roadway and improve safety for vehicles, pedestrians and bicyclists. City Council ultimately decided that while there wasn’t a significant enough need to widen the road, the other safety improvements were needed. (Agenda report for Oct. 1, 2013 Council Meeting)
Most of this section has no pathway, outside of a narrow dirt trail directly alongside the busy road. Pedestrians navigate uneven walkways, utility poles, street signs and more – all while keeping an eye on cars travelling at speeds of 45 miles per hour (and higher).
The current cost estimate of the walkway including design, construction and right-of-way acquisition is approximately $2.1 million. A general fund appropriation of $2.4 million has been set aside for the walkway portion of the project. The undergrounding of overhead utilities is split into two underground utility districts and two types of funding. An underground utility district was created to use the approximately $1.89 million in Rule 20A funds available. These funds come from the rates paid by utility customers and are distributed annually by SDG&E to jurisdictions to pay for undergrounding projects. Because the 20A funds do not cover undergrounding the entire section between Twin Peaks and Titan Way, City Council directed staff to use a portion of the City’s surplus revenues to form a Rule 20B underground utility district. An appropriation of $2.6 million has been set aside for completion of the Rule 20B utility undergrounding.
The Espola Road Safety Improvement Project will not impact the current road – it will stay as is. The Poway City Council’s commitment to this is so strong that in October 2013 they went on record with a resolution confirming that it does not intend to widen Espola Road.
But even though this project doesn’t target widening the road to accommodate more cars, it’s still expected to have a positive impact on traffic – especially when congestion is at its worst. More than 2,400 students attend Poway High and this road is the only route to and from school for a significant portion of neighborhoods within its boundaries. Constructing a pedestrian-friendly pathway will likely result in more students walking or biking to school, which in turn will reduce the number of cars on the road during peak times.
Espola Road is an essential corridor between the southeastern portion of Poway and areas to the north. Creating safe access along a stretch of road that was built long before Poway incorporated is not without its challenges.
The existing right-of-way doesn’t always provide the needed area for the project. The City acquired strips of land adjacent to the road from some property owners in order for the pathway to be built.
Construction will impact the current landscape. A few trees that exist in the area of the new pathway have been identified for removal. There are walls, utility poles, signs and other impairments that will need to be moved as well.
As with any plan that impacts a neighborhood while enhancing the community at large, there were significant variations and points of view to consider. After thoughtful consideration, the City Council determined that this alternative would provide the balance needed between progress and preservation. Its open, natural design mirrors the “City in the Country” tone of the community while ensuring for the safety of those who travel this road.
The project is expected to take at least 17 months to complete. This includes the utility undergrounding that is being completed by the utility companies under a separate contract.
During the first phase of the project, traffic will continue to be one lane in each direction with the middle turn lane being eliminated. This configuration will likely be set up on a 24-hour basis. When the contractor needs to set up daily traffic control, the hours will be restricted to set up after 8:30 a.m. to prevent delays in morning school traffic. For daily traffic control setup, removal will be by 4:30 p.m. Monday through Thursday and by 4 p.m. on Fridays that City Hall is open.
It is anticipated that construction activities will start at one end of the project limits and traffic control will be limited to the active construction area. For the portion of the project in which the Espola Road/Del Poniente Road intersection is narrowed, a Sheriff’s deputy will be assigned to direct traffic at that intersection on school days between 7:00 and 7:30 a.m. In addition, the traffic signal timing has been adjusted.
Vehicle and cyclists will be asked to share the road. Pedestrians will be provided a safe and clear walking area through the active construction zone. Bus routes will remain the same and no impacts are anticipated to trash collection or mail delivery.
Traffic will be impacted to varying degrees during the project depending on the segment under construction.
The Espola Road Safety Improvements project is a multi-phased project coordinating multiple construction crews over a minimum of 17 months. There was no feasible way to limit construction to times in which PUSD schools were on break. Likewise, the noise ordinance (Poway Municipal Code Section 8.08.100) restricts the days and hours that heavy machinery may be used. The City Engineer may allow for construction activities outside of normal working hours if the operations are not detrimental to the health, safety or welfare of the surrounding community. Due to the residential neighborhoods adjacent to the project area, night work would cause negative impacts and therefore was not an option.
It’s a top priority for the City to keep this project moving, but each step of the project has its own complexities. It is very common during construction to find unknown situations that need to be redesigned or changed to keep the project moving along. In most cases this involves behind-the-scenes work.
A $19 cancellation fee is charged for all cancellations; an additional $30 cancellation fee will be charged if cancellation is less than 14 days in advance of the event date. If you have any questions, please contact Parks and Recreation.
Amplified sound is only allowed at the indoor facilities. If you have any questions, please contact Parks and Recreation.
Liability Insurance is required for events that have 50 or more persons or when alcohol is present. A copy of the city's facility use insurance requirements (PDF) is available to help you secure the insurance you need for your event. If you have any questions, please contact Parks and Recreation.
Yes, however, there are additional fees that are required and it may only be present during an adult function, for example, a wedding, anniversary, or adult party. For additional information on the fees, please contact Community Services at 858-668-4595.
The city requires all facility rentals at which alcohol will be present with 100 or more attendees to hire security guard service. Uniformed security personnel must be present 30 minutes before alcohol is served, and must remain through the end of the cleanup. See a copy of the requirements (PDF) that must be met by security personnel. If you have any questions, please contact Parks and Recreation.
Yes, and it is encouraged in order to review the rules and regulations with staff on-site. If you have any questions, please contact Parks and Recreation.
Operating a food truck in Poway requires a City-issued solicitor’s license for the business and a solicitor’s ID card for each employee who works in the vehicle. Each applicant will be required to pass a background check. A City of Poway business certificate is not required when you have a Poway solicitor’s license. If operating a food truck in a City park or facility with an approved permit issued from the Community Services Department, only a business certificate is required along with insurance that meets the City’s standards. Adherence with the County of San Diego Department of Environmental Health is also required. The County of San Diego Department of Environmental Health administers a mobile food facility inspection program with a grading system. For more information about this program visit their Environmental Health - Mobile Food Program website
Complete Application: Applications for solicitor’s license and/or ID cards can be downloaded from the Customer Services Regulatory Licenses webpage.
Day of Appointment: Applications must be submitted in person to the Customer Services office located in City Hall, 13325 Civic Center Drive. Each applicant will be fingerprinted during the appointment. Applicants must bring to the appointment:• Valid California Driver’s License• Proof of insurance for vehicle• current Health Permit issued by the County of San Diego
Solicitor’s licenses and solicitor’s ID cards cost $50 each for the first two years (this cost includes fingerprinting) and $20 to renew every two years thereafter. Solicitor’s licenses are also subject to a mandated state fee of $4.
Event organizers must obtain a Temporary Use Permit (TUP). For information about TUPs please contact Development Services at (858) 668-4656.
On-street parking is prohibited in the business park.
There is no on-street parking in the business park. Parking spots cannot be reserved or blocked to hold a spot for a food truck.
The City’s Community Services Department invites food truck to participate in special events. Food truck operators participating in events are required to have a business certificate and insurance that meets the City’s standards.
A food truck has been contracted for catering services by a private rental client with an approved facility rental. Vending is restricted to the permitted rental group. For detailed information about catering in a City park, please contact the Community Services Department at (858) 668-4595.
Food truck operators are required to have a business certificate and insurance that meets the City’s standards. Park staff will provide additional direction on where to park.
For more information or to apply to become a market vendor please contact the market manager by email at firstname.lastname@example.org.
Staffing, which ensures a safe, memorable, and positive day camp experience for all campers is our number one priority. Experienced City of Poway staff serve as on-site coordinators and program directors and all participants, activities, and field trips are carefully supervised. Day Camp counselors go through extensive pre-employment screening and are all CPR and First Aid certified.
The answers to most commonly asked questions can be located on our Day Camp website. For questions regarding camp registration, waiting lists, or refunds, please call the Community Services Department Class Registration line at 858-668-4570. If you still need assistance, please call the Lake Poway Day Camp line at 858-668-4776.
A camp lead is on-site at all times. Each of our camp leads and group counselors are trained in First Aid and CPR, and emergency medical services are minutes away. Before camp begins, all staff participate in an emergency response training that focuses on camp safety practices and procedures. In addition, the park is patrolled by Lake Rangers.
Lake Poway Day Camp follows strict guidelines with camper medication. If your camper requires medication, please be sure to fill out all of the necessary paperwork that can be found on the Forms Page. We are unable to accept medication without these forms, which also require a physician's signature. On the 1st day of each camp week, we collect medication during sign-in, and store it in a locked area. During the camp day, medication is administered by our on-site camp lead. Inhalers and Epi-Pens will also be collected during sign-in. Group counselors will carry inhalers and Epi-Pen with them at all times to ensure they are accessible when necessary.
CIT is short for Counselor in Training. Our CIT program is designed for teens, ages 13 to 17, who are interested in developing leadership and communication skills, participating in outdoor adventures, and having fun. Each week CITs assist a day camp group as they go swimming, hiking, boating, fishing, create arts and crafts projects, play creative group games, participate in exciting field trips, and explore the outdoors. The CIT program is ideal for those teens who have aged out of the traditional day camp program, yet still want to participate in all the fun that the program offers. Participation in the CIT program is not a guarantee of employment. CITs may request a letter acknowledging their volunteer hours from either the lead counselor or the camp coordinator.
In January the City began charging a $0.75 per unit Drought Recovery Surcharge. All water customers will see this surcharge on their bills.
While the City is committed to maintaining parks, we also have a commitment to reducing water consumption in our facilities. Since June 2015, the City has reduced water use at parks and facilities by 45% and in landscape maintenance districts by 67%.
You can find information on commercial building setbacks in the Poway Municipal Code - PMC 17.10.120.
Information on sports court requirements can be found in the Poway Municipal Code - PMC 17.30.
Information can be found in the Poway Municipal Code - PMC 17.08.240.
Additionally, when building a wall or fence, please maintain clear access to the water meter. There must be a minimum 2-foot clearance on all sides of the water meter box and no obstructions above or over the meter box. Please review PMC 13.11.130.A for more information.
Information on permitted uses in residential zones can be found in the Poway Municipal Code - PMC 17.08.100.
Information on permitted uses in commercial zones can be found in the Poway Municipal Code - PMC 17.10.060.
Information can be found in the Poway Municipal Code - PMC 17.32.010.
Information can be found in the Poway Municipal Code - PMC 17.08.180(B). Additional information can be found on the City’s ADU Handout.
Information regarding the granting of a variance can be found in the Poway Municipal Code - PMC 17.50.070.
You can find information on residential building setbacks in the Poway Municipal Code - PMC 17.08.160.
Many documents are immediately available and searchable through the City’s Public Records Portal, Weblink. You may also call the City Clerk’s Office at (858) 668-4530, or visit the Clerk’s Office during regular business hours.
The Public Records Act allows the city to charge the direct costs of duplication of public records with a copy charge of $0.10 for each page (per side) for standard letter / legal sheets of paper. Actual postage and copy fees will be collected from the requester prior to mailing; if required to mail documents.
This link provides the current maximum rates that can be charged by EDCO for trash and recycling services and this link is to the agenda report for the overview of the fees, including the franchise fee and AB 939 fee.
Waste and recycling collection services for commercial businesses are unaffected by the holiday and will be provided on the regularly scheduled service day.
Input your address in the interactive map to locate which district you reside in. For assistance, please contact the City Clerk’s Office by calling (858) 668-4530.
Yes, the City’s regulations regarding campaign contributions can be found in Poway Municipal Code Chapter 2.28.
At the time nomination papers are issued, a person running for Mayor must be a resident of Poway, and a person running for City Council must reside in the district for which they are seeking election.
Register to vote online at the Secretary of State website https://registertovote.ca.gov/.
You can request a voter registration form by the calling the Registrar of Voter’s office at (858) 565-5800 or emailing email@example.com. Voter registration forms are also available by appointment at the City Clerk’s Office by calling (858) 668-4530 or emailing firstname.lastname@example.org.
Cash, checks, and money orders are accepted. Payment options can be found on the Pay Your Bill page. At the current time, we are unable to accept debit or credit cards for payments made in person.
Water payments may be sent by mail, dropped off in the secure water payment depository box in the City Hall parking lot, or made online. The secure payment box is available at all times.
Requests made outside of normal business hours (including closed Fridays, weekends, or holidays) are subject to after-hours fees. To have service reinstated during these times / days, contact the city’s Water Treatment Plant at 858-668-4751. When the after-hours employee arrives, you will be required to sign an agreement to pay the after-hours fee before 9 a.m. the next business day. You will also be required to contact Customer Services on the next business day to officially sign up for service.
Online bill pay is available for Water / Sewer Utility Bills and is free to all water / sewer customers. To get started, you will need to have your account number and service address available. More information can be found on the Pay Your Bill page.
Go to the Understanding Your Bill information page.
The City of Poway does not provide financial assistance for filling your pool. To ensure that the filling of your pool does not affect your sewer billing, it is recommended that you not fill your pool during the winter months of November-April. For an explanation of how your sewer charge is calculated, please read more about Rates and Fees or contact a customer service representative during business hours.
Each year wastewater rates are recalculated to include the previous three years winter water use. This excludes the current winter season. The recalculated rate will be reflected in bills mailed to customers in the months of March or April depending on your bill cycle.
The fixed bimonthly wastewater charge recovers a portion of the City’s fixed costs of system capacity, billing, and administrative overhead. The commodity rate recovers the cost of wastewater treatment based on consumer use.
We take 85% of the lowest winter water use based on the assumption that 15% of the billed water use is not returned to the sewer system for irrigation and pool filling, while the remaining 85% is returned to wastewater.
We use the last three years average of lowest winter water use to account for variations in weather, leaks, or other variations, that may cause a higher than normal wastewater bill are minimized for our customers.
Commercial and other non-residential customers pay wastewater charges based on their water consumption for that billing period. All customers also pay a fixed bimonthly wastewater service charge based on water meter size and customer classification to recover the City’s costs for system capacity, billing, and administrative overhead.
Yes, a Sustainable Landscape Incentive Program offered by the San Diego County Water Authority is accepting applications. For more information, visit the Sustainable Landscapes Incentive Program website.
The City of Poway imports nearly all of its water from Northern California and the Colorado River. The City purchases this water from the San Diego County Water Authority and the Metropolitan Water District of Southern California. About 5% of Poway’s water supply is recycled water purchased from the City of San Diego for irrigation in the Business Park.
Yes. Poway has a recycled water distribution system serving the South Poway Business Park. The water is treated wastewater intended for outdoor irrigation only. The City of Poway pipes its wastewater to the City of San Diego for treatment, where it is processed as recycled water. Recycled water is transported, stored, and distributed through separate purple colored pipes.
The City is evaluating future opportunities to extend the pipeline in the Business Park and to Community Park. The City’s recycled water master plan further identifies areas such as golf courses, parks, and landscape maintenance districts to receive recycled water if the funding and infrastructure become available.
Gray water reuses a household’s water from washing dishes, laundry, or bathing to irrigate landscaping. To legally install a gray water system, a permit from the County of San Diego is required. For more information, please contact the County's Environmental Health Division at (858) 565-5173 or view go to the Graywater Systems page.
San Diego County's Department of Environmental Health regulates water wells. For general information, call (858) 565-5173 or go to the Water Well Program website.
Flushing a fire hydrant or reservoir tank is necessary to maintain, protect and meet water quality standards. Only the required amount of water is released. And while it seems like a waste of water, reusing the water is not economical. In order to save $800 worth of water while lowering a reservoir for maintenance, it would cost $3,000 to collect and transport it to Lake Poway. City staff continues to monitor and evaluate new methods or tools that may be developed to make it economically feasible to capture and reuse this water.
Please visit Poway's water conservation website or call (858) 668-1215. Water issues can be reported to the City online, using the YourGOV mobile app, or by calling (858) 668-1215.
Existing fences, decks, and detached patio covers may remain within the wildfire defensible space area. However, as these features may present an increased fire risk to the structure, nonbinding fire safe recommendations will be provided by city staff to residents. In high fire risk areas, the materials and method of construction of new fences, decks, and patio covers are regulated by Chapter 15.05 of the Wildland-Urban Interface Code in the Poway Municipal Code Chapter 15.05.