Registration Information

Registration

Online

Online registration is fast and convenient. Mastercard and Visa are accepted. The reduced transaction rate is currently $1.50. Online registrations will be available beginning at 7:30 a.m. on the 1st day of registration.

Walk In

Walk in registrations (PDF) will be accepted beginning at 7:30 a.m. on the 1st day of registration. No phone or faxed registrations will be accepted. Registrations can be made in person at:

• Community Services Department (in Poway City Hall) 13325 Civic Center Drive

Our hours are Monday through Thursday, from 7:30 a.m. to 5:30 p.m. We are open every other Friday from 8 a.m. to 5 p.m. For more information regarding registration, please call (858) 668-4570.

Mail In

Mail in registrations (PDF) will be processed in order of the date received by the city of Poway, beginning at 7:30 a.m. on the 1st day of registration. We accept check or credit cards (no cash).

Check payments are to be 1 per class. If the class is already full, the check for that class will be returned to you without delaying your registration for any other class. If you prefer to receive a receipt confirming registration, please provide a self-addressed stamped envelope or email address with your registration. Checks can be sent to:

• City of Poway
  Community Services Department
  P.O. Box 789
  Poway, CA 92074-0789

Registration Priority

Registrations are offered on a first-come, first-serve basis.

Camp Refunds

Full refunds will be provided for any camp week canceled by the City of Poway, or if the camp is full.

All Other Refunds

Refunds must be requested in writing at least one week prior to the start date. A $16 cancellation fee will be deducted. No cancellation fee will be deducted if customer places refund as a credit on account.

Except as otherwise provided in this policy, if a registrant fails to attend a program after it begins, the registrant is not entitled to a refund. Exceptions may be authorized by the Director of Community Services. A doctor's note or written request describing the extenuating circumstances must be submitted to the Community Services Department within two weeks of the refund request.

Written refund requests may be submitted via email, or by mail to:

• City of Poway
  Community Services Department
  P.O. Box 789
  Poway, CA 92074-0789

Refund requests may also be submitted in person during normal business hours at the Community Services Department, located at 13325 Civic Center Drive.