Updated Operating Procedures
Due to the COVID-19 pandemic, City offices are currently closed to the public, however submittals can be made through the following procedures. To limit risk of potential COVID-19 contaminants on submitted documents, all submittals will be quarantined for two to three days after receipt. Please keep in mind that response time for reviews are expected to take longer than normal. Additional copies of documents may be requested to facilitate reviews by staff working remotely.
Learn more about City of Poway COVID-19 Updates.
|BUILDING (858) 668-4644 or by Email|
BUILDING INSPECTIONS (858) 668-4646 or by Email
PLANNING Hector Salgado (858) 668-4659 or by Email
ENGINEERING Andrea Palacios (858) 668-4655 or by Email
If you need an emergency building permit due to life or safety concerns, please call our building department at (858) 668-4644 and a representative will call you back as soon as possible. Roof-mount solar permits that require no plan check fee may be submitted via mail with a completed application and two sets of plans (permits will be issued via email). Over-the-counter permits for electrical, mechanical, plumbing and reroof permits may be submitted via mail with a completed application and applicable fee via check payable to City of Poway (permits will be issued via email). Resubmittals will be accepted via mail. For inspections, please contact (858) 668-4646 and follow the Building Field Inspection Protocol outlined below.
For other new submittals, email a copy of the completed application, cost estimate (for grading or improvements) and a PDF of the plans (or link to a FTP site for downloading plans) to Andrea Palacios. The application will be reviewed by the Engineering and Planning Divisions for any additional items that need to be addressed prior to formal submittal of the permit. When no additional items remain for a full review, an email will be provided to the applicant from the Building Division with the applicable plan review fee. Then the completed application along with the requested hard copies of the plans and technical documents and applicable fee, via check payable to City of Poway, shall be mailed to the City at the following address:
|Building Division, [Specify Permit #]|
13325 Civic Center Drive
Poway, CA 92064
For all other building inquiries, please contact our Building Division at (858) 668-4644 or at firstname.lastname@example.org and a representative will respond to your inquiry.
Resubmittals may be submitted via mail along with a PDF version of the plans (or link to a FTP site for downloading plans) emailed to the assigned project planner. Please contact your project planner for all other inquiries and staff will respond within two normal business days. For new submittals email a copy of the completed application and a PDF of the plans (or link to a FTP site for downloading plans) to email@example.com. The applicable plan review fee will be emailed back to the applicant. Then the completed application along with the standard submittal package and applicable fee, via check payable to City of Poway, shall be mailed to the City at the following address:
|Planning Division, [Specify Permit #]|
13325 Civic Center Drive
Poway, CA 92064
For all other planning inquiries, please contact our Planning Division at (858) 668-4659 or at firstname.lastname@example.org and a representative will respond to your inquiry.
Land Development Division
Resubmittals for current projects may be submitted via mail along with a PDF version of the submittal package (or link to a FTP site for downloading the package). Please contact your project engineer for all other inquiries and staff will respond within two normal business days. Inspection services for current construction projects will continue to be provided. For new submittals email a copy of the completed application, cost estimate (for grading or improvements) and a PDF of the plans (or link to a FTP site) to Andrea Palacios. The applicable plan review fee/deposit will be emailed back to the applicant. Then the completed application along with the standard submittal package and applicable fee, via check payable to City of Poway, shall be mailed to the City at the following address:
13325 Civic Center Drive
Poway, CA 92064
For all other land development inquiries, please contact our Engineering Division at (858) 668-4655 or by Email and a representative will respond to your inquiry.
CIP staff are working remotely on a limited basis and will be checking email and voicemail. If you have questions about a current project, please contact your project manager and they will get back to you as soon as possible. Inspection services for current construction projects will continue to be provided.
Building Field Inspection Protocol
Appointments will be coordinated as normal. Prior to the inspection, any interior inspections require the area of inspection to be sealed and vacated for a minimum 24-hour period prior to the inspection. Photographic evidence of the sealing shall be provided to the inspector and approved prior to appointment scheduling.
Only one point of communication with contractor or property owner during inspection is permitted. All other workers should remove themselves from the site during inspection.
Masks shall be used by all parties during the inspection.
A minimum six-foot social distancing shall be practiced during inspections.
The inspector may decline the inspection and remove themselves from the property if they believe that they may be exposed to someone that is sick.
When touching items touched by others:
Wear gloves when possible.
Disinfect items and surfaces.
Frequently wash hands, or if handwashing is not available sanitize hands.
For all other inquires related to Planning or Building, please contact City Planner David De Vries by email or call (858) 668-4604. For inquiries related to Engineering, Land Development or CIP, please contact City Engineer Melody Rocco by email or call 858-668-4653 and a response will be provided within two normal business days.
Department of Development Services
The Department of Development Services is divided into 9 sections:
- The Office of the Director
- Affordable Housing
- Building and Safety Inspection
- Capital Projects Engineering
- Code Compliance
- Engineering Inspection
- Land Development Engineering
- Traffic Engineering
The department administers and implements the City's planning, land use, building, and engineering functions. Other activities include providing customer service for all permit activities at one location, developing land use ordinances and various specific plans, and reviewing development plans. This ensures that a sound and workable development program is designed and maintained for the City.
Capital Improvement, Development & General Plan
Department staff complete inspections of all capital improvement and development projects. Staff also manages land subdivision, traffic safety, and design and transportation activities. In conjunction with the City Council, the department is responsible for the implementation of the City's General Plan. Department staff provides assistance to other departments with regard to planning and designing public facilities and performing environmental review for proposed projects, including Capital Improvement Projects.
The department manages engineering conceptual designs, monitors and reviews environmental documents, administers building safety programs, maintains demographic information, researches and analyzes policy alternatives, and serves as a liaison between members of the public and other departments involved in processing development applications.
Storm Water Management
The department is part of the Storm Water Management Administration and is actively educating the business community on the prevention of discharge of pollutants into the storm drain system. The City's Storm Water Pollution Prevention Program works with residents and businesses to help them learn the Best Management Practices (BMPs) to follow, so pollution does not go from their business via the storm drains into our creeks, lakes, rivers, and the ocean.