Status of City Services

Public Safety

Yes
Law enforcement is not impacted

Yes
Fire services is not impacted

NoFire Department office not open to public

Parks and Recreation

Yes
All parks are open for limited use, per the County’s public health order.

Yes
Trails are open, including Iron Mountain, Blue Sky Ecological Reserve and Mt. Woodson (from Lake Poway). Learn more about the status of trails and access our new interactive trails map. (updated 5/3)


Yes
Sports activities/active use (e.g., soccer, basketball, tennis) is limited to members of a single household, per the County’s public health order. No organized sports. (updated 5/1)

Yes
The Skate Park at Community Park is open.

Yes
The Swim Center at Community Park is open. 

Yes
Early summer camp registration is open as planned. All registration must be completed online. Should the city cancel camps for any reason, all fees will be refunded.

No
Playground structures remain closed.

No
All shows and events at the Poway Center for Performing Arts have been cancelled through the end of May. The box office is closed.

No
The Kumeyaay Ipai Interpretive Center is closed.

NoField and gymnasium rentals have been canceled. New facility reservations are not being accepted at this time.

NoThe Poway Historical Society and Nelson House, the Boardwalk Craft Market, Wool Barn and Poway Midland Railroad operations are closed.

Development Services

Yes
Building Division: Applications for new building permits are being accepted. View information on permit submittal procedures.

Yes
For emergency building permits due to life or safety concerns, contact the Building Division at 858-668-4644.

Yes
Planning Division: Applications for new planning permits are being accepted. View information on procedures for both resubmittals and new permit submittals.

Yes
Land Development Division: Applications for new permits and resubmittals are being accepted. View information on new procedures.

Yes
Building Field Inspections. View information on new protocols for completing inspections.

Water / Customer Services

NoThe city is unable to accept payments in person at this time

Yes
Payments can be mailed to our PO Box, brought to our drop box at City Hall, paid online via the Paymentus customer portal, or by calling (855) 570-0995 to pay by debit/credit card. For more details and fees for debit/credit card transactions.

NoThe City is suspending water service shutoffs due to nonpayment and will not assess late fees on past due payments through April 30, 2020, at which point this policy will be revisited.  

YesPay your water bill online



Trash / Waste Collection

Yes
Curbside trash, recyclables and yard waste collections will continue on its regular schedule. View info.

Yes
The Household Hazardous Waste facility in Poway has reopened.